TweakThis vs Userback
Both tools collect visual feedback on a website and hand it to a coding agent over MCP. Userback is a feedback platform for product teams, with a widget in your app, video and session replay; TweakThis is built around the loop from a client’s note to an agent’s fix and the client’s sign-off.
Compare · Last updated 2026-10-26
| Topic | TweakThis | Userback |
|---|---|---|
| How feedback is captured | TweakThisA browser extension in Chrome or Firefox on desktop. Nothing is added to the site. | UserbackA feedback widget in your app, or a browser extension for Chrome, Firefox or Edge that works without code on the site. |
| What reporters need | TweakThisThe extension and an email address to sign in with, joining through a reporter link. Reporters take no seat: 3 on Free, 10 on Pro and unlimited on Team. | UserbackNo seat: customers and end users who submit feedback need none. |
| Coding agents over MCP | TweakThisClaude Code and Codex: list, claim, ask a question, and submit a resolution the client accepts or reopens. | UserbackCursor, Claude Code, ChatGPT and other MCP clients fetch, triage and resolve feedback; MCP connectors start on the Team plan. |
| What the agent reads | TweakThisThe note, page URL and viewport, selector candidates, an HTML excerpt, computed styles, a page screenshot and an element crop. | UserbackThe feedback, screenshots, console logs and session replays. |
| Free plan | TweakThisYes: 3 reporters, 1 active project, 20 feedback items a month, no card | UserbackYes: 2 seats and 2 sites; feedback stays available for 7 days |
| Paid plans | TweakThisPro €15 a month; Team €49 a month for 3 seats | UserbackTeam $39, Business $99 and Business Plus $199 a month ($29, $79 and $159 billed yearly); Enterprise with SSO |
We make TweakThis. Facts about the other products are from their own pages: Userback, checked on 2026-10-26: userback.io, Userback browser extension, Userback MCP and Userback pricing. Something out of date? Tell us at support@tweakthis.io.