The best website feedback tools for agencies in 2026
An agency or freelancer needs clients to say what should change on their website without an email thread, and needs it in a form that a developer, or now a coding agent, can act on. These seven tools all collect feedback on a live website; they differ in how clients leave it, what they need to take part, and whether a coding agent can pick it up.
Compare · Last updated 2026-10-26
Seven tools at a glance
| Product | How feedback is captured | What a reporter needs | Coding agents over MCP | Free plan | Paid from |
|---|---|---|---|---|---|
| TweakThis | How feedback is capturedBrowser extension; nothing added to the site | What a reporter needsThe extension and an email sign-in | Coding agents over MCPYes: Claude Code and Codex, every plan | Free planYes; no card | Paid from€15 a month (€12 billed yearly) |
| Marker.io | How feedback is capturedWidget on the site, or a browser extension | What a reporter needsNo account | Coding agents over MCPYes, every plan | Free planNo; 15-day trial | Paid from$59 a month ($39 billed yearly) |
| BugHerd | How feedback is capturedBrowser extension, or a script on the site | What a reporter needsNo account | Coding agents over MCPYes, in beta, every plan | Free planNo; 7-day trial | Paid from$50 a month ($42 billed yearly) |
| Userback | How feedback is capturedWidget in your app, or a browser extension | What a reporter needsNo seat | Coding agents over MCPYes, from the Team plan | Free planYes; feedback kept 7 days | Paid from$39 a month ($29 billed yearly) |
| Ruttl | How feedback is capturedThe site loaded in a Ruttl project | What a reporter needsUnclear: its pages differ on login | Coding agents over MCPYes | Free planYes; 1 project, 10 comments | Paid from$18 per user a month |
| Pastel | How feedback is capturedThe site loaded from a Pastel link | What a reporter needsNo login | Coding agents over MCPYes | Free planYes; 1 user, 1 canvas | Paid from$35 a month ($29 billed yearly) |
| Markup.io | How feedback is capturedThe site loaded from a MarkUp link | What a reporter needsNo account | Coding agents over MCPNo | Free planNo; 14-day trial | Paid from$79 a month |
Working with a coding agent
| Product | Coding agents over MCP | What the agent reads |
|---|---|---|
| TweakThis | Coding agents over MCPClaude Code and Codex: list, claim, ask a question, and submit a resolution the client accepts or reopens. | What the agent readsThe note, page URL and viewport, selector candidates, an HTML excerpt, computed styles, a page screenshot and an element crop. |
| Marker.io | Coding agents over MCPOn every plan: Claude (Desktop and Code), Cursor, Windsurf and other MCP clients read bug reports, draft responses and open pull requests. | What the agent readsEverything in the report: screenshot, URL, console logs, network requests (Team plan and up), browser and operating system, and the reporter’s description. |
| BugHerd | Coding agents over MCPIn beta and free for every subscriber: Claude Code, Codex CLI, Cursor, ChatGPT and more list, read, create and update tasks, comment and mark them done. | What the agent readsThe screenshot or recording, URL, CSS selector, browser and operating system, the client’s comment, attachments and the comment thread. |
| Userback | Coding agents over MCPCursor, Claude Code, ChatGPT and other MCP clients fetch, triage and resolve feedback; MCP connectors start on the Team plan. | What the agent readsThe feedback, screenshots, console logs and session replays. |
| Ruttl | Coding agents over MCPClaude, ChatGPT, Cursor, Antigravity, Codex and other MCP clients read feedback, fix it in code and resolve the threads. | What the agent readsThe full page, its version and the comment. |
| Pastel | Coding agents over MCPClaude Code, the Codex CLI, Cursor, ChatGPT and other MCP clients read open comments, reply, move them through statuses and resolve them. | What the agent readsThe comment, the element it is pinned to, the page, screenshots and attached images. |
| Markup.io | Coding agents over MCPNone found on its site; it offers a public API, webhooks and a commenting SDK. | What the agent readsNo agent integration; comments are pinned to the page, with screenshots from the extension. |
We make TweakThis. Facts about the other products are from their own pages: Marker.io, checked on 2026-10-26: marker.io, Marker.io MCP and Marker.io pricing; BugHerd, checked on 2026-10-26: bugherd.com, BugHerd MCP and BugHerd pricing; Userback, checked on 2026-10-26: userback.io, Userback browser extension, Userback MCP and Userback pricing; Ruttl, checked on 2026-10-26: ruttl.com, Ruttl website commenting, Ruttl getting started, Ruttl MCP and Ruttl pricing; Pastel, checked on 2026-10-26: usepastel.com, Pastel for agents, Pastel MCP setup, Reviewing websites in Pastel, Pastel Chrome extension and Pastel plans; Markup.io, checked on 2026-10-26: markup.io, Markup.io pricing and Markup.io developers. Something out of date? Tell us at support@tweakthis.io.